Knowledge Base
Knowledge article
KB-260008 - Laptop Imaging Checklist
Operational knowledge with lifecycle, revision history, feedback, and live relationships.
Build checklist for preparing laptops before Inventory assignment.
- Category
- Asset Lifecycle
- Owner
- Endpoint Engineering
- Author
- Avery Walker
- Updated
- Jul 10, 2026
Problem and environment
The operational context the technician should recognize.
Problem
A laptop should not be assigned until OS, firmware, security, productivity, and inventory checks are complete.
Environment
Endpoint Engineering laptop build bench.
Technician resolution
Internal operational procedure.
Update firmware, install Windows updates, confirm endpoint security, install productivity apps, verify BitLocker, run hardware diagnostics, print the asset label, and update Inventory assignment readiness.
Internal notes
Use this checklist for executive laptops and new-hire bulk batches. Attach any hardware diagnostics that fail.
Revision history
Articles never disappear; they evolve through review.
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Version 2: Published
Reviewed and published for operational reuse.
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Version 1: Published
Initial article captured from operational support experience.