Helpdesk
entries
| Subject | Affected asset | Status | Assigned to | |||
|---|---|---|---|---|---|---|
| HD-260100 | Laptop performance degraded Software / Installation | Isaac Morgan
Field Services
|
HQ-1001 Dell Latitude 5550 | Overdue Jul 1 | ||
| HD-260098 | Mobile mail not syncing Mobile / Mobile Device | Trevor Adams
TSG Operations
Trevor Adams
[email protected]
5 totalLast requests |
CR-PH-6001 Apple iPhone 15 | Due Jul 1 | ||
| HD-260097 | Printer queue stalled in Christopher Robbins Hardware / Printer | Nicole White
TMG Operations
|
CR-P-4001 Zebra ZD421 | Overdue Jul 3 | ||
| HD-260096 | VPN drops during long calls Network / VPN | Elliot Brooks
Information Technology
Elliot Brooks
[email protected]
5 totalLast requests |
Stan-1008 Lenovo ThinkPad T14 Gen 5 | Overdue Jun 30 | ||
| HD-260095 | Laptop will not dock in Remote Locations Hardware / Docking | Priya Nair
Executive Office
|
Hunts-DK-2014 Dell WD22TB4 Dock | Overdue Jun 30 | ||
| HD-260094 | Spare device imaging blocked Software / Installation | Marcus Brown
Network Operations
|
Hunts-1002 HP EliteBook 840 G11 | Overdue Jun 29 | ||
| HD-260093 | Remote user cannot map drive Network / VPN | Hannah Lee
Logistics
|
CR-1005 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 2 | ||
| HD-260091 | Monitor resolution locked Hardware / Display | Kelly Grant
TSG Operations
|
Hunts-M-3003 Dell P2425H | Overdue Jul 5 | ||
| HD-260090 | Laptop performance degraded Software / Installation | Maria Chen
Finance
|
Stan-1002 Dell Latitude 5550 | Due Jul 3 | ||
| HD-260089 | Teams audio device unavailable Hardware / Display | John Smith
TMG Operations
|
Hunts-AC-8003 Jabra Evolve2 65 | Overdue Jul 3 | ||
| HD-260088 | Mobile mail not syncing Mobile / Mobile Device | Ben Foster
Logistics
Ben Foster
[email protected]
4 totalLast requests |
CR-PH-6001 Apple iPhone 15 | Overdue Jul 3 | ||
| HD-260087 | Printer queue stalled in Stannis Hardware / Printer | Alicia Turner
TSG Operations
|
Stan-P-4001 Zebra ZD421 | Overdue Jul 1 | ||
| HD-260086 | VPN drops during long calls Network / VPN | Patrick O'Neill
Field Services
Patrick O'Neill
[email protected]
4 totalLast requests |
HQ-1001 Dell Latitude 5550 | Overdue Jul 6 | ||
| HD-260084 | Spare device imaging blocked Software / Installation | Shawn Miller
TMG Operations
|
Hunts-1012 HP EliteBook 840 G11 | Due Jul 2 | ||
| HD-260083 | Remote user cannot map drive Network / VPN | Renee Carter
Information Technology
Renee Carter
[email protected]
4 totalLast requests |
Hunts-1003 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 4 | ||
| HD-260082 | New hire setup incomplete Access / Password | Victor Alvarez
Network Operations
Victor Alvarez
[email protected]
4 totalLast requests |
CR-1002 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 4 | ||
| HD-260081 | Monitor resolution locked Hardware / Display | Claire Evans
Logistics
|
Stan-M-3013 Dell P2425H | Overdue Jul 7 | ||
| HD-260080 | Laptop performance degraded Software / Installation | Isaac Morgan
Field Services
|
HQ-1002 HP EliteBook 840 G11 | Overdue Jul 5 | ||
| HD-260079 | Teams audio device unavailable Hardware / Display | Rachel Kim
Finance
|
Hunts-AC-8002 Jabra Evolve2 65 | Overdue Jul 5 | ||
| HD-260077 | Printer queue stalled in Christopher Robbins Hardware / Printer | Nicole White
TMG Operations
|
CR-P-4001 Zebra ZD421 | Overdue Jul 3 | ||
| HD-260076 | VPN drops during long calls Network / VPN | Elliot Brooks
Information Technology
Elliot Brooks
[email protected]
5 totalLast requests |
Stan-1004 Lenovo ThinkPad T14 Gen 5 | Due Jul 4 | ||
| HD-260075 | Laptop will not dock in Remote Locations Hardware / Docking | Priya Nair
Executive Office
|
Hunts-DK-2012 Dell WD22TB4 Dock | Overdue Jul 8 | ||
| HD-260074 | Spare device imaging blocked Software / Installation | Marcus Brown
Network Operations
|
Hunts-1006 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 4 | ||
| HD-260073 | Remote user cannot map drive Network / VPN | Hannah Lee
Logistics
|
CR-1001 HP EliteBook 840 G11 | Overdue Jul 6 | ||
| HD-260072 | New hire setup incomplete Access / Password | Omar Fields
Field Services
|
HQ-1001 Dell Latitude 5550 | Overdue Jul 7 | ||
| HD-260070 | Laptop performance degraded Software / Installation | Maria Chen
Finance
|
Stan-1006 Dell Latitude 5550 | Due Jul 7 | ||
| HD-260069 | Teams audio device unavailable Hardware / Display | John Smith
TMG Operations
|
Hunts-AC-8001 Jabra Evolve2 65 | Overdue Jul 7 | ||
| HD-260068 | Mobile mail not syncing Mobile / Mobile Device | Ben Foster
Logistics
Ben Foster
[email protected]
4 totalLast requests |
CR-PH-6001 Apple iPhone 15 | Overdue Jul 7 | ||
| HD-260067 | Printer queue stalled in Stannis Hardware / Printer | Alicia Turner
TSG Operations
|
Stan-P-4001 Zebra ZD421 | Overdue Jul 6 | ||
| HD-260066 | VPN drops during long calls Network / VPN | Patrick O'Neill
Field Services
Patrick O'Neill
[email protected]
4 totalLast requests |
HQ-1002 HP EliteBook 840 G11 | Overdue Jul 6 | ||
| HD-260065 | Laptop will not dock in Huntstown Hardware / Docking | Emily Davis
Executive Office
|
Hunts-DK-2005 Dell WD22TB4 Dock | Overdue Jul 6 | ||
| HD-260063 | Remote user cannot map drive Network / VPN | Renee Carter
Information Technology
Renee Carter
[email protected]
4 totalLast requests |
Hunts-1007 Dell Latitude 5550 | Overdue Jul 8 | ||
| HD-260062 | New hire setup incomplete Access / Password | Victor Alvarez
Network Operations
Victor Alvarez
[email protected]
4 totalLast requests |
CR-1006 Dell Latitude 5550 | Due Jul 9 | ||
| HD-260061 | Monitor resolution locked Hardware / Display | Claire Evans
Logistics
|
Stan-M-3008 Dell P2425H | Overdue Jul 11 | ||
| HD-260060 | Laptop performance degraded Software / Installation | Isaac Morgan
Field Services
|
HQ-1003 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 6 | ||
| HD-260059 | Teams audio device unavailable Hardware / Display | Rachel Kim
Finance
|
Hunts-AC-8003 Jabra Evolve2 65 | Overdue Jul 9 | ||
| HD-260058 | Mobile mail not syncing Mobile / Mobile Device | Trevor Adams
TSG Operations
Trevor Adams
[email protected]
5 totalLast requests |
CR-PH-6001 Apple iPhone 15 | Overdue Jul 9 | ||
| HD-260056 | VPN drops during long calls Network / VPN | Elliot Brooks
Information Technology
Elliot Brooks
[email protected]
5 totalLast requests |
Stan-1008 Lenovo ThinkPad T14 Gen 5 | Due Jul 8 | ||
| HD-260055 | Laptop will not dock in Remote Locations Hardware / Docking | Priya Nair
Executive Office
|
Hunts-DK-2010 Dell WD22TB4 Dock | Overdue Jul 8 | ||
| HD-260054 | Spare device imaging blocked Software / Installation | Marcus Brown
Network Operations
|
Hunts-1016 HP EliteBook 840 G11 | Overdue Jul 8 | ||
| HD-260053 | Remote user cannot map drive Network / VPN | Hannah Lee
Logistics
|
CR-1005 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 13 | ||
| HD-260052 | New hire setup incomplete Access / Password | Omar Fields
Field Services
|
HQ-1002 HP EliteBook 840 G11 | Overdue Jul 11 | ||
| HD-260051 | Monitor resolution locked Hardware / Display | Kelly Grant
TSG Operations
|
Hunts-M-3003 Dell P2425H | Overdue Jul 13 | ||
| HD-260049 | Teams audio device unavailable Hardware / Display | John Smith
TMG Operations
|
Hunts-AC-8002 Jabra Evolve2 65 | Overdue Jul 11 | ||
| HD-260048 | Mobile mail not syncing Mobile / Mobile Device | Ben Foster
Logistics
Ben Foster
[email protected]
4 totalLast requests |
CR-PH-6001 Apple iPhone 15 | Due Jul 12 | ||
| HD-260047 | Printer queue stalled in Stannis Hardware / Printer | Alicia Turner
TSG Operations
|
Stan-P-4001 Zebra ZD421 | Overdue Jul 10 | ||
| HD-260046 | VPN drops during long calls Network / VPN | Patrick O'Neill
Field Services
Patrick O'Neill
[email protected]
4 totalLast requests |
HQ-1003 Lenovo ThinkPad T14 Gen 5 | Overdue Jul 10 | ||
| HD-260045 | Laptop will not dock in Huntstown Hardware / Docking | Emily Davis
Executive Office
|
Hunts-DK-2017 Dell WD22TB4 Dock | Overdue Jul 10 | ||
| HD-260044 | Spare device imaging blocked Software / Installation | Shawn Miller
TMG Operations
|
Hunts-1012 HP EliteBook 840 G11 | Overdue Jul 10 | ||
| HD-260042 | New hire setup incomplete Access / Password | Victor Alvarez
Network Operations
Victor Alvarez
[email protected]
4 totalLast requests |
CR-1002 Lenovo ThinkPad T14 Gen 5 | Due Jul 15 |